Email Policy

 

Policy No:  1.09                                                                                                                                                           Printable Version 

 

PURPOSE

 

The purpose of this policy is to provide a framework that ensures that The Fake Chicken Company is informed about the applicability of policies and laws relating to email and that electronic email services are used in compliance with these policies and laws to ensure records of value are captured into the corporate memory base.  Email services are a business tool.  Users of these email services need to be informed about how the concepts and security apply to email.

 

SCOPE

 

This policy applies to all staff of The Fake Chicken Company, whether permanent or temporary, including contractors or volunteers who send or receive email communications.

 

POLICIES 

1.      USER RESPONSIBILITIES

1.1    Restrictions of Use

 

1.1.1    The The Fake Chicken Company email system is for business use only.  Use of the system for private communications is not permitted without the authorisation of the user’s Division Manager and the IT Manager.

            

 

Help with Understanding this Policy

Computer Systems and Equipment Use Policy

 

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1.2    Content

 

1.2.1   Email messages should have the appropriate disclaimer attached so that the recipient of the information is aware of the limitations of use of the information provided or any endorsements or qualifications that may apply.

 

 

Help with Understanding this Policy

Example Email Disclaimer

 

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1.3    Retention of Email as Corporate Records

 

1.3.1   Users must regularly move information from email folders to the corporate electronic records management system. 

 

 

Help with Understanding this Policy

Information Management Policy

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...and more

 

1.4    Rights to Privacy

 

1.4.1   Email messages contained anywhere within the computer systems and networks of The Fake Chicken Company may be monitored for internal policy compliance, suspected criminal activity, and other system management purposes.  The email system should not be considered “private” and authorised personnel may, at any time, view email files.

 

 

Help with Understanding this Policy

Information Management Policy

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1.5    Incident Handling

 

1.5.1   Any user who discovers a breach of this policy is to notify the IT Manager immediately so that the correct remedial action can be taken.

 

 

Help with Understanding this Policy

Procedure for Handling Minor Security Incidents

 

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2.      MANAGEMENT  RESPONSIBILITIES

2.1    Restrictions of Use

 

2.1.1   Before a staff member can use the email system they must first be authorised by their Division Head who will advise the IT Manager.  Access is granted on the basis of a genuine need for this system to carry out day to day business activities.

 

 

Access Control Policy

2.2    Management of Users

 

2.2.1   The email system is a corporate resource much the same as providing a company car.  Any manager responsible for staff with email access is accountable for ensuring that use is in accordance Email Policies. 

 

 

Personnel Management Policy

 

3.      INFORMATION SYSTEMS STAFF RESPONSIBILITIES

3.1    Restrictions of Use

 

3.1.1   A capacity limit of 50 MB has been set for the email mailbox of each user.

 

 

Information Management Policy

3.2    Retention of Email as Corporate Records

 

3.2.1   Email documents and their attachments are to be accorded the same systematic document handling processes for recording, retention, archiving and destruction as any other corporate document...

 

 

Information Management Policy

Backup and Archiving Procedure

 

...and more

 

3.3    Management of the Email System

 

3.3.1   Anti-Spam filtering is to be enabled and messages tagged as Spam should be blocked.

 

 

 

...and more

 

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