Hardware Management Policy

 

Policy No:  1.12                                                                                                                                                           Printable Version

 

PURPOSE

 

The purpose of the Hardware Management Policy is to ensure that the correct processes and procedures are employed when purchasing, deploying, maintaining and replacing hardware and other equipment.  It assists with compliance to industry standards, encourages consistency throughout the company and ensures that manufacturers’ warranties remain valid throughout the life of the device.

 

SCOPE

 

This policy affects all persons involved in any way in the purchase, management or maintenance of hardware and equipment, including managers, technical staff, third party organisations, and in some situations, users.

 

POLICIES 

1.      MANAGEMENT RESPONSIBILITIES

1.1    Purchasing

 

1.1.1  No  Division  of  The  Fake Chicken  Company should  independently undertake  the purchase of any hardware, equipment or device which is to be integrated with existing computer systems and networks... 

 

 

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1.2    Maintenance and Support

 

1.2.1  Management are required to ensure that systems managing and monitoring critical services for The Fake Chicken Company must have 24x7 technical support.  

 

 

 

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1.3    Staff Competency and Training

 

1.3.1  Management must ensure that those responsible for managing and maintaining hardware are proficient in their areas of responsibility and that ongoing training is provided for new and updated equipment.

 

 

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2.     INFORMATION SYSTEMS STAFF RESPONSIBILITIES

2.1    Purchasing

 

2.1.1  When considering the purchase of computer equipment or a device that is a key component of a computer system or network a product evaluation must be undertaken to ensure that the equipment is fit for the purpose it is being purchased for and that it meets current and future capacity requirements with regard to processing power and storage. 

 

 

The Australian and New Zealand framework for sustainable procurement

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2.2    Maintenance and Support

 

2.2.1 An annual inventory  of all  hardware,  equipment  and  devices  that make up the computer systems and networks of The Fake Chicken Company must be undertaken to verify that the equipment is still in possession of The Fake Chicken Company.   

 

 

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2.3    Disposal of Hardware

 

2.3.1   The IT Manager is responsible for the prompt and proper disposal of surplus property no longer needed for business activities.  Disposal of information systems equipment must proceed in accordance with established procedures.

 

 

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2.4    System Documentation

 

2.4.1   System documentation including the configuration of critical hardware components is considered sensitive and could potentially be used by unauthorised persons to gain control of network resources or to redirect information... 

 

 

Information Management Policy

 

 

 

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