Professional Services
16 July 2026
Developing and testing your incident response plan is essential for your organisation to withstand modern cyber threats and minimise operational disruptions. A good plan provides a structured, repeatable approach for identifying, containing, and recovering from incidents. It may also stop a minor security event from spiralling into a major crisis.
A well developed plan clarifies roles and responsibilities, ensuring that everyone - from executives to those nominated as responders in your Cyber Incident Response Team (CIRT) - understand exactly what to do when an incident occurs. It also establishes internal and external communication channels so that stakeholders, customers, and other relevant parties receive timely and accurate information.
Regular exercises such as tabletop simulations and full scale incident rehearsals reveal gaps that would otherwise remain hidden until a real crisis hits, so testing the plan is just as important as writing it. Testing will strengthen coordination across your team and increase confidence in your organisation’s ability to respond under pressure. It also helps validate whether detection tools, escalation processes, and recovery procedures work as intended.
Ideally an organisation should run at least one tabletop exercise and/or one simulation per year. The frequency may need to increase depending on organisational size and complexity or for organisations in high risk environments such as finance and critical infrastructure.
Your cyber resilience will hinge on the development and testing of your incident response plan. Investing in that preparation should result in a faster recovery, limit damage, and maintain trust with customers and partners.
Kaon Security has assisted many organisations test their incident response capabilities.
Our Incident Response Optimisation Service brings together relevant stakeholders to explore hypothetical breach scenarios. Participants are encouraged to walk through their response steps, referencing the organisation’s existing IR plan. These exercises foster discussion, clarify expectations, and often highlight overlooked areas that need improvement, resulting in an actionable roadmap to strengthen incident response capability.
Alternatively, we offer an Incident Simulation Service which is ideal for those that wish to conduct a more interactive and practical incident simulation exercise, moving beyond theoretical planning to experience how a crisis unfolds in real time. Participants are placed in a dynamic interactive scenario where new information, stakeholder pressures, and time constraints continually evolve. This environment mirrors the complexity of real incidents and forces decision-makers to prioritise, communicate, and collaborate.
Contact us if you would like to learn how an Incident Response Optimisation workshop can help improve your organisation's cyber resilience and readiness.
IR Hub is the new repository in Policy Management as a Service (PMaaS) for storing incident response documentation. This new addition to PMaaS is designed to ensure customers can access their incident response documentation during a crisis, as the IR content is housed on PMaaS rather than an internal site that could be impacted during an incident.
With IR Hub a selection of pre-prepared documentation is provided, including an Incident Response Plan, Incident Response Forms, Incident Response Report, Incident Response Contact List, and a series of Incident Response Playbooks. Playbooks are allocated based on your PMaaS subscription.
Contact us today if you would like to learn more about IR Hub and how it can support your incident response preparedness.
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