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Case Studies

Meeting And Beating Customer Expectations

Meeting and beating customer expectations is key to building long term relationships and trusted advisor status. The customer case studies below represent a small number of our current reference base. We also have a number of satisfied customers that are happy to provide a verbal reference regarding their positive engagement with Kaon Security. Details can be provided on request.

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Testimonials

We pride ourselves on delivering effective and positive IT security improvements in all our customer engagements, and can happily provide references so you can ensure you are making the right choice when partnering with Kaon Security.

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Trinity College The University Of Melbourne Logo

Case Study - Trinity College

Trinity college’s existing policies were outdated and needed a major overhaul. Initially written between 2011 - 2014, they did not reflect the organisation's current technology landscape which had evolved significantly since that time. Despite recognising the need for updated policies, the organisation lacked a dedicated policy…

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Wellington Shire Council Logo

Case Study - Wellington Shire Council

With loosely worded policies in place, staff at Wellington Shire Council did not have a full understanding of acceptable use of systems and data. The existing policies were not up to date and consequently users did not have any clarity on service delivery expectations, what they could or couldn’t do, or have a clear framework to…

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Harbour Software Logo

Case Study - Harbour Software

The existing IT policies had been developed at different stages by various team members, but management were conscious that without a dedicated inhouse resource the content and its relationship to the evolving standards would quickly become outdated.

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Maitland City Council Logo

Case Study - Maitland City Council

The ICT team had focussed on implementing good security controls using settings within appliances such as the gateway routers or user logon requirements for software, however, there was not enough policy content underpinning these good operational practices.

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Ports Of Auckland Logo

Case Study - Ports of Auckland

Ports of Auckland has been using the Microsoft 365 suite for approximately 5 years. Outside of formal corporate audits, the Microsoft 365 suite had not had a comprehensive configuration and security audit check. The organisation wanted to get a good understanding of their risk position and lower their exposure to any security th…

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Broken Hill Council Logo

Case Study - Broken Hill City Council

Broken Hill City Council felt a means of informing staff about IT policies through a new interface was needed to help improve the security posture throughout the organisation – particularly for longer serving staff who had completed their IT inductions some years ago and needed a refresher induction based on current best practic…

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Horizon Energy Group Logo

Case Study - Horizon Energy Group

Horizon Energy Group (HEG) had been using Microsoft 365 in part since acquiring the Aquaheat business over 6 years ago. The recent migration of additional business units to Microsoft 365 was a catalyst for HEG to review its risk and exposure.

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MidCoast Council Logo

Case Study - MidCoast Council

MidCoast Council is a newly merged regional New South Wales council, as an amalgamated Council creating significant changes to business processes and technologies, it is important MidCoast Council put in place a central set of policies and procedures.

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Case Study - Lockyer Valley Council

Lockyer Valley Regional Council (LVRC) has over 300 users. The typical user utilises Council’s administration network for email, access to Council’s property information, financials and document/information management systems to make informed decisions. Council didn’t have the time or resources to manage and maintain their IT Po…

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Nillumbik Shire Council Logo

Case Study - Nillumbik Shire Council

Nillumbik Shire Council identified a need to review and update their existing IT policies and especially identify any gaps between policy and practice. The system needed to be completed within the regulatory and legislative framework specific to the Council. The aim was to ensure access for all staff, provide a system which woul…

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