IR Hub Now Available in Policy Management as a Service

When an incident occurs, clear and immediate access to incident response documentation is critical. The IR Hub within Policy Management as a Service (PMaaS) provides a secure, centralised location for all essential incident response materials, ensuring your responders can act quickly and confidently when it matters most. By hosting incident response content directly within PMaaS - rather than on internal systems that may be unavailable during an incident - the IR Hub supports operational resilience and effective response under pressure.

With IR Hub a selection of pre-prepared documentation is provided, including an Incident Response Plan, Incident Response Forms, Incident Response Report, Incident Response Contact List, and a series of Incident Response Playbooks. Playbooks are allocated based on your PMaaS subscription:

• Lite - 1 Playbook
• Essentials - 5 playbooks
• Premium - 15 playbooks

The IR Hub will only be accessible to those users who are set up in PMaaS as an Incident Responder. Content can be presented and organised under a specified range of headings on a page dedicated to this function. Customers will also be able to store alternative or additional incident response documentation should it be required.

Have questions or want to learn more? Contact our team to discuss the IR Hub, PMaaS subscriptions, or to arrange a demonstration.