Incident Response Optimisation
Prepare Today For A Co-ordinated Response And Resilient Tomorrow
Very few organisations can function without the use of technology, for many their systems and data are absolutely critical.
The impacts of a cyber security incident (such as a security breach, data breach, DDoS, Ransomware, Phishing attack etc) can be long lasting and potentially damaging to an organisation’s financial, reputational, and/or operational stability.
Being prepared for a cyber security incident means that you can invoke an incident response plan to help protect your data, detect a breach and quickly mitigate the impact. It is every employee’s responsibility to follow the guidelines and help to ensure that your organisation is ready to take the appropriate steps to minimise damage to your customers, employees and brand in the event of a security incident.
Executing an incident response plan allows an organisation to efficiently and effectively prioritise its resources. Finding the root cause enables the organisation to take appropriate steps to improve its security posture, and better protect itself in the future.
Kaon Security recognise that not every organisation is able to have incident response specialists on staff, as such we can provide the following Incident Response services including:
- Helping to build your incident response plan
- Evaluating and testing your plan
- Educating staff to raise their cyber attack awareness
- Playbook development
- Incident response simulation exercises
Incident Response Optimisation
Our Incident Response Optimisation service provides access to a suitably qualified consultant who will drive the:
Assessment Phase
- Assess your current state of incident response readiness
- Review your existing incident response information, plan, templates and guidelines
- Identify any gaps and areas of concern
- Review current roles and responsibilities
Prepare and Deliver Phase
- Walk your team through an incident response scenario using a sample playbook
- Assist in formalising the appropriate roles and responsibilities to handle incidents
- Present and discuss suitable supporting incident response documentation
- Formalise a comprehensive library of tailor-made playbooks based on common incident response scenarios – branded and customised to match your organisational structure
- Each playbook comes in 2 versions outlining specific details for the Incident Manager and Incident Responder roles.
- Create reporting templates – branded and customised
- Incident response plan drafted and aligned with playbooks and reporting templates ready for approval and to socialise internally
Frequently Asked Questions
If you want to improve how your organisation responds to security incidents, you may have a few questions about our Incident Response Optimisation service. Here are some of the questions we hear most often, with clear answers to help you understand the process and benefits.
Incident Response Optimisation assesses and improves your organisation’s ability to detect, contain, and recover from cyber incidents. It identifies gaps, streamlines processes, and ensures your team can respond quickly, effectively, and with minimal disruption.
An incident response plan is a documented, step-by-step guide for detecting, managing, and recovering from security incidents. It defines roles, responsibilities, escalation paths, and communication procedures to:
- Contain threats quickly
- Reduce downtime
- Protect sensitive data
- Support compliance with standards and regulations
Even with a plan in place, many organisations find that response efforts are slowed down by unclear roles, missing procedures, or poor communication. Optimising your incident response plan helps reduce downtime, limit damage, and support a faster recovery when incidents occur.
We review your current incident response capability, including:
- Policies and procedures
- Roles and responsibilities
- Escalation and decision-making processes
- Communication protocols
- Third-party coordination
We then provide clear, actionable recommendations to improve speed, clarity, and confidence in your response. Once the plan is optimised, we run a table-top simulation so your Cybersecurity Incident Response Team (CIRT) can train using the new procedures.
You’ll receive a detailed report outlining:
- Strengths and weaknesses in your current plan
- Opportunities for improvement
- Recommendations aligned to best-practice frameworks
- Guidance on integrating incident response into your wider risk management and cybersecurity strategy
Optimised incident response processes demonstrate compliance with frameworks, standards and best practice guidance such as:
- ISO 27001
- NIST Cybersecurity Framework
- ASD Essential Eight
This shows regulators and stakeholders you can detect, manage, and recover from security incidents effectively.
Yes. We can assist with drafting or updating your plan, developing playbooks for specific incident types, and facilitate awareness sessions and tabletop exercises.
Incident response is a core part of your cyber security strategy. Strengthening it improves resilience, reduces risk, supports compliance, and safeguards business continuity during and after a security incident.